Restore purchases
Effective June 1, 2026 · v1.0
How to recover your Premium subscription on a new device or after reinstalling the app.
1. When you need a restore
If you already bought Premium and lost it after reinstalling, switching phones or signing in again, you can restore it without paying again.
2. How to restore
Open Profile → Subscription → "Restore purchases". The app queries the store (App Store / Google Play) with your account and reactivates the active subscription.
3. Conditions
- Use the SAME App Store / Google Play account you purchased with.
- The subscription must still be active (not expired or cancelled).
- Restoring reactivates access; it does not create a new charge.
4. If it doesn't appear
Make sure you are online and signed in with the correct store account. Try again after a few minutes. Manually managed payments (offers/promotions) are granted by the team and do not require a store restore.
5. Refunds
Refunds are handled by the App Store / Google Play according to their policies. For help you can contact us at support@maneos.app.
6. Contact
For restore issues, write to us at support@maneos.app.